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Have any questions or concerns? 

We’re always ready to help!

We will get back to you as soon as possible!

 

 

Contact us at

info@letsnailit.co.uk

07930 198 349

RETURNS

You can return any item within 14 days of receiving it for refund if you are not completely happy with your purchase.

Please note that it is the customer who is responsible for return shipping fees and we cannot take responsibility for the delivery time or loss of a returned package, so we recommend using tracking numbers to insure your package is returned to us.

FAQ

How do I return an item?

 

Please contact us within 14 days of receiving your manual. 

 

What is your returns policy?

 

In case you change your mind, contact us within 14 days of receiving order. 

Please allow 14 working days for us to process your return and refund from after we have received your item. Depending on your payment method your refund may take 3-5 days to show in your bank account,

Do you provide International delivery?

 

At the moment we offer only UK mainland delivery.

 E-Books are available worldwide.

 

I haven't received my manual, what shall I do?

 

Please contact us and we will have a look into tracking ....

 

What are your delivery options?

 

Flat-rate shipping,

Tracked 48 by Royal Mail

Please note if the courier experience delays etc or major incidents on the road this is out of our hands and your order may take a little bit longer to arrive.

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